TruckcomXT is here!

After more than a year of development and testing, our very latest and best version of Truckcom’s web based office system, TruckcomXT, is now rolling out, with increasing numbers of users finding that its flexibility and speed can really help them in their work.

XT is here
Truckcom XT

The web based system already in use since around 2012, TruckcomST, has provided users with a powerful framework for transport and fleet management which has seen Truckcom’s user base grow hugely since then.  TruckcomXT provides all the same data, viewed in pretty much the same way. For example, the Jobs Grid in TruckcomXT will look immediately familiar to many who are already familiar with TruckcomST:

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TruckcomXT Jobs Grid

Along with these familiar features, though, TruckcomXT brings a lot of new power to assist web users.

  1. TruckcomXT performs quicker than the previous system in many situations. The new system moves a lot of the hard work from the user’s computer to the Truckcom servers, and this means that it’s a far more powerful system which imposes a lighter load on your computer
  2. TruckcomXT works in all browsers. Unlike TruckcomST, which is restricted primarily to Internet Explorer, TruckcomXT is useable in many other browsers including Firefox and Google Chrome, which is a far more popular browser now than in 2012 when TruckcomST was first rolled out

Last but not least, TruckcomXT replicates not just the grid and column layouts from its predecessor, but also all the Right Click menu options, which are a familiar part of TruckcomST for all users, are carried across. Even better, in TruckcomXT these menus can be customised by your Admin users to add and remove options to allow users to focus on the options they need

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TruckcomXT Right Click Menu

We are now encouraging all our users to start to use TruckcomXT.  The software remains, strictly speaking, “Under Construction” but we are keen to seek more feedback from real users as the new system beds in.  As with previous versions of Truckcom, further development and improvements will be ongoing for a long time into the future, as informed by feedback from real users. It’s this kind of interaction with our customers that has made Truckcom what it already is, and harnessing that user knowledge will always be central to what we do.

A final note; you may be wondering how long TruckcomST, the current web system, will remain available. Just to re-assure you, we have no plans to retire it any time soon, and it’s possible that it may have to remain in use for some people for a considerable time to come. However, Microsoft have put a time limit on their official support for Silverlight, the underlying Microsoft technology on which TruckcomST is built, at the end of 2021. There’s a risk that Internet Explorer may become effectively dead, or almost dead, at that time. So we are encouraging all users to give the new system a good look; it’s a future-proof environment which we can guarantee will be available many years beyond 2021.

Any questions? Feel free to contact me at hughwightwick@truckcom.co.uk or alternatively get in touch with our helpdesk at helpdesk@truckcom.co.uk or by calling 0800 6444 821.

Christmas Support

christmas

We’d like to offer all our customers our very best wishes over the Christmas holidays.

Our offices will be closed from 13:00 on Monday 24th December until 08:30 on Wednesday 2nd January 2019.

We will be providing emergency weekday office-hours support cover during this period via a mobile on-call number, +44 7989 449085. Please note that support will only be available for a technical emergency which is stopping several users from using Truckcom.

We are recruiting!

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We are looking for graduate software developers to help support our growing customer base.

We are seeking creative, passionate software developers looking to join a highly collaborative team who have the freedom to use their own initiative to create solutions that our customers love.

This is an exciting and rare opportunity to join a dynamic team using a range of leading edge technologies including:

  • .NET Framework, C#, VB .NET, ASP .NET
  • WPF and WCF
  • MVC, WebApi
  • Mobile App development
  • MySQL and Microsoft SQL Server Database Systems

If you are interested in this exciting opportunity to join our growing team or know anyone who is please contact: katiewightwick@truckcom.co.uk for further details.

Truckcom server upgrades

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To ensure that we continue to provide the best possible service to our rapidly growing customer base, we are now in the process of upgrading all our webserver and database infrastructure to use Amazon Web Services (AWS). Yes, that’s the same Amazon you may well be already using to buy stuff online. What you may not know is that Amazon is actually the worlds largest provider of server hosting services. AWS provides hosting for a number of big names, including Spotify, NASA, Samsung and NetFlix; and of course they host all of Amazon’s online retailing operation too.

When we started to look at AWS, some months ago now, we were really impressed. They operate their hosting services out of many locations, including London – so it’s not just a US operation. And one of the best things about their service is how “scalable” it is – far more so than our previous providers. Computer people talk a lot about scalability – the ability to provide more capacity easily when you need it.  For a growing company like Truckcom, this is crucial; if we have an infrastructure which is easy to scale, it means we can easily pump up the server side of the operation as we grow.

The other thing that’s really good about AWS is backups and recovery. With our previous hosting providers, we had developed increasingly elaborate ways to ensure we always had good backups; this generated quite a lot of work for us . But with Amazon, it’s far easier – so we get even better data backups (done more often through the day) with less effort to make it happen.

We have already successfully moved more than 90% of our customers over to the AWS with plans to move the last few in the near future.

Christmas Support

christmas

We’d like to offer all our customers our very best wishes over the Christmas holidays.

Our offices will be closed from 16:00 on Friday 22nd December until 08:00 on Tuesday 2nd January 2018.

We will be providing emergency daytime support cover during this period via a mobile on-call number, +44 7989 449085. Please note that support will only be available for a technical emergency which is stopping several users from using Truckcom.